Security and data protection by design

Claryon is designed to ensure sensitive organizational conversations and insight data are handled securely, confidentially, and in accordance with industry best practices.

Security, confidentiality, and trust are foundational to the platform.

Secure cloud infrastructure

Claryon uses established cloud infrastructure providers that maintain internationally recognized security certifications, including:

  • ISO 27001 (Information Security Management)
  • SOC 2 Type II (Security, availability, and confidentiality controls)
  • GDPR compliance for data protection and privacy

These providers implement robust physical, technical, and administrative safeguards to protect customer data.

Access control and data isolation

Customer data is logically isolated and accessible only to authorized users.

Claryon enforces strict access controls to ensure that:

  • Only authorized individuals can access project data
  • Access permissions can be restricted by project and role
  • Data is not shared between customers

Authentication and secure access protocols protect user accounts and project information.

Encryption and secure transmission

All data is transmitted using encrypted connections (HTTPS / TLS).

Encryption protects data in transit and prevents unauthorized interception.

Cloud infrastructure providers also implement encryption at rest to protect stored data.

Customer data ownership and confidentiality

Customers retain full ownership of their data.

Claryon does not use customer data to train AI models or share customer data with third parties.

All analysis is performed solely to generate insight outputs for the customer's use.

Secure data processing

Claryon uses controlled and secure processing environments to analyze qualitative data.

Data processing workflows are designed to:

  • Maintain confidentiality
  • Prevent unauthorized access
  • Ensure integrity and reliability of analysis

Data retention and deletion

Customers may request deletion of their data at any time.

Claryon supports secure deletion of customer data in accordance with data protection best practices (as well as legal requirements).

Enterprise-grade security foundations

Claryon relies on enterprise-grade cloud providers trusted by financial institutions, global enterprises, and public sector organizations.

Security and confidentiality are fundamental design principles of the platform.

Questions about security?

If you have specific security or data protection questions, please contact Claryon.