How Claryon works - the mechanics

From defining your question to delivering structured intelligence — understand what's required, how the process works, and what insight you can expect.

Turning conversations into intelligence

Claryon helps you to define what matters, gather the meaningful conversations, and produce structured, evidence-based insight.

1

Set Up: Define your objectives

  • • Define the research question: Clarify what you need to understand, and ensure the analysis is aligned to a specific strategic objective.
  • • Identify who to listen to: Select the employees, teams, or customers whose perspective you are interested in.
  • • Define research themes: Establish the topics that will guide analysis.
  • • Set assessment criteria: Specify what constitutes meaningful evidence for each theme, creating a transparent and defensible evaluation framework.
2

Collect: Capture conversations naturally

  • • Conduct conversations using your preferred approach: Use interview text or recorded discussions. Coming soon will be automated conversations.
3

Analyse: Transform conversations into structured intelligence

  • • AI-powered analysis across every conversation: Claryon evaluates each conversation against defined themes and criteria, identifying patterns, sentiment, and emerging signals. Turn qualitative data into measurable quantitative data.
  • • Cohort analysis: Claryon quantifies the strength and consistency of insight across the cohort, revealing where perspectives align, diverge, or indicate hidden risk.
4

Review and Act: Access clear, evidence-based insight

  • • Executive summaries and detailed evidence: Claryon provides clear summaries supported by underlying evidence, allowing leaders to understand both the overall picture and the underlying detail.
  • • Share insight and support better decisions: Findings can be reviewed, shared, and used to guide strategic, operational, or organizational action.

Executive-Grade Insight

Structured intelligence, not summaries.

Clear Executive Summary

Immediate access to key findings, consensus views, and areas requiring attention.

Theme Analysis

Detailed breakdown of each research theme with prevalence and sentiment.

Group Comparisons

Identify differences between departments, regions, or cohorts.

Supporting Quotes

Direct excerpts linked to specific participants and context.

Confidence Indicators

Transparent assessment of evidence strength and sample coverage.

Evidence-Backed Recommendations

Actionable guidance grounded in what you learned.

Not summaries — structured intelligence.

What you need to start

Claryon is designed to work with the conversations and insight you already have. We'll walk you through it step by step. To begin a project, you only need a clear objective and access to relevant stakeholders.

1

A decision question or research objective

Start with a clear question you want to answer.

Examples include:

  • • Do employees understand and believe in our strategy?
  • • What is preventing adoption of a new process or tool?
  • • What unmet needs exist among our customers?
  • • Why are certain sales opportunities not converting?

Claryon uses this objective to structure analysis and ensure insight is decision-relevant.

2

Access to the right respondents

Identify the people whose perspective matters.

This may include:

  • • Employees (specific teams, roles, or leadership levels)
  • • Customers or users
  • • Clients or prospects
  • • Partners or stakeholders

Claryon helps you compare perspectives across groups to identify patterns and differences.

3

Conversations or interview data

Claryon works with qualitative conversations, including:

  • • Interviews you conduct
  • • Existing interview transcripts
  • • Recorded conversations
  • • Customer discovery calls
  • • Internal feedback discussions

You can collect new conversations or use existing material.

Start Listening with Clarity

View Demo Request a Conversation